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University Technology

Getting Support for Third Party Applications

Support for third party applications is provide externally to °ÄÃÅÁùºÏ²ÊÀúÊ·¼Ç¼.Ìý Please see the list below for the most common third party applicaions used by °ÄÃÅÁùºÏ²ÊÀúÊ·¼Ç¼ professors.Ìý If an appilcation is not listed below please ask your instructor for more information about the application being used.Ìý

Respondus

  • For Respondus technical support, visit:
  • For Respondus training resources, visit:


TurnItIn

  • For TurnItIn technical support, visit:
  • For TurnItIn training resources, visit: Ìý


Cengage

  • For Cengage technical support, visit:


McGraw HillÌý

  • For technical issues with McGraw Hill, visit: Ìý
  • To submit a support case with McGraw Hill, visit:

Pearson

  • For technical issues with Pearson, visit:

PLEASE NOTE:Ìý

Please note that many times issues that occur with these tools can easily be resolved by updating your browser,Ìý clearing your browser history/cache, or allowing pop-ups and/or cookies.Ìý Follow the instructions below to see if you can resolve your issue.Ìý
You should do the following items regularly to ensure the best performance in online courses:Ìý

  • Update your browser regularly. ( | )
  • Clear browser history (cache) frequently. ( | )
  • Clear browser cookies. ( | )

You should allow cookies and enable pop-up blockers for D2L Brightspace to ensure that all of the tools in D2L can function properly.Ìý

  • Allow cookies ( | )
  • Allow Pop-Up Blockers ( | )

Ìý