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Administrative Information Management Systems

Resources for Users

STARS Frequently Asked Questions
Do you have a particular question or problem but you aren't sure where you should start? The STARS FAQ section is always a great place to begin looking for answers to all types of questions.
Instructional Documents
These documents are geared towards those users who are unfamiliar with the various ways in which they can access °ÄÃÅÁùºÏ²ÊÀúÊ·¼Ç¼P, STARS, and MVS.
Lists and Schedules
Lists and schedules relating to our services.
Request Forms
Forms which can be used to request batch processing, printing of labels, and various other services.
Troubleshooting
Are you having a problem viewing PDF's in Firefox, or using any other piece of software? If so, the troubleshooting area may be able to help you solve your problem.
Videos
Our collection of various instructional videos will help instruct you (the user) on how to accomplish key tasks while using °ÄÃÅÁùºÏ²ÊÀúÊ·¼Ç¼P.

z/OS Access Software Downloads